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Success Story: Mohd Azrul Mustapa

An IT Manager turns AI agents into two working business tools that speed up decisions across his company

Mohd Azrul Mustapa

From IT Operations to AI Builder

Two dashboards, built to make management decisions faster

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The Foundation

Running IT operations, cybersecurity, and Microsoft 365 services meant Azrul was always looking for ways to boost productivity and streamline business processes. AI and automation had always fascinated him, so he joined AI Coach Level 1 to find practical ways to put that curiosity to work.

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The Toolkit

Prompt engineering, research, automation, and building AI agents. The training gave him a practical skillset for improving productivity, automating repetitive tasks, and supporting business decisions, all while keeping AI usage responsible and secure.

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Quotation Comparer

Analyzes multiple vendor quotations, generates easy-to-understand summaries for management, and provides recommendations. A built-in chatbot lets his superior ask questions and instantly retrieve information from the quotations, no manual document review needed.

Faster comparisons Chatbot Q&A
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Budget Summarizer

Automatically analyzes and summarizes IT budget data through an interactive dashboard, cutting the time needed for manual budget reviews so management can quickly understand budget utilization and make informed decisions.

Interactive dashboard Faster reviews

My AI Story

Mohd Azrul Mustapa's journey with AI coaching

Hi there! I'm Mohd Azrul Mustapa, and I handle IT operations, cybersecurity, Microsoft 365 services, and digital transformation at my company. I've always been fascinated by AI and automation, especially how they can boost productivity and streamline business processes. That's why I joined the AI Coach Level 1 program, to deepen my AI knowledge and find practical ways to implement AI solutions at work.

Through the program, I learned to use AI effectively in areas like prompt engineering, research, automation, and developing AI agents. This training equipped me with the skills to apply AI in improving productivity, automating repetitive tasks, and supporting business decision-making, all while ensuring responsible and secure AI usage.

One of my proudest achievements is creating an AI-powered Quotation Comparer. This tool analyzes multiple vendor quotations, generates easy-to-understand summaries for management, and provides recommendations. It also includes a chatbot that allows my superior to ask questions and instantly retrieve information from the quotations without manually reviewing the documents. This project has made quotation comparison faster, decision-making more efficient, and information retrieval a breeze.

Building on that success, I developed a General Ledger Budget Summarizer. This solution automatically analyzes and summarizes IT budget data, presenting the information through an interactive dashboard. It's significantly reduced the time required for manual budget reviews and report preparation, enabling management to quickly understand budget utilization and make informed decisions.

These projects have shown me how AI can simplify complex tasks and provide quick, accurate insights to support management. I'm excited to continue my AI learning journey and share knowledge with the community. If you're interested in exploring how AI can transform your work, consider joining the AI Coach program at AICoach.my.