Making AI Literacy Accessible to Every Professional
Bridging technical expertise, strategic thinking, and practical implementation to help Malaysian professionals and organizations adopt AI in results-driven ways.
Ricky Soo is a Malaysian trainer, entrepreneur, web hosting provider, and AI coach who helps professionals and organizations adopt artificial intelligence in practical, results-driven ways.
As founder of AICoach.my, he guides non-technical individuals through hands-on AI learning, from generating content and presentations to building custom chatbots and workflow automations.
Through his web hosting company BizPartner, Ricky has served more than 1000 clients and SMEs, providing reliable hosting infrastructure and technical support for businesses across Malaysia for over two decades.
Academic Foundation:
Unique Positioning:
Ricky bridges technical, analytical, and business perspectives seamlessly. His diverse background enables him to understand both the business challenges and technical solutions that professionals face.
Core Mission:
"Making AI literacy accessible to every professional across Malaysia"
Ricky brings strategic and technical insights from extensive experience in business coaching, internet marketing, web hosting, and web and software development. This multifaceted background enables him to understand both the business challenges and technical solutions that professionals face.
His approach focuses on making AI tools like ChatGPT, Poe, Perplexity, Claude, Gamma, Chatbase, Jotform AI Agent, Make.com, n8n, Relevance AI, and Custom GPTs simple to understand and immediately useful for everyday work.
Ricky's practical teaching style emphasizes clarity, creativity, and confidence, enabling learners to turn AI knowledge into measurable productivity gains. He believes AI is not about coding or complexity. It's about thinking smarter, communicating better, and working with greater impact.
As an active member and Distinguished Toastmaster (DTM) with Toastmasters International, he hones communication and leadership skills that deeply influence his facilitation style: engaging, structured, and people-focused.
Enabling corporate teams to boost productivity through AI-powered workflows and intelligent automation.
Helping business owners leverage AI for marketing automation, customer service, and operational efficiency.
Ricky has led numerous corporate and community learning events, where participants learn by building real projects that deliver immediate value.
His work has been recognized at WordCamp Johor Bahru 2025, where he was featured as a speaker and facilitator for bridging the gap between technology and non-technical users.
Ricky is the founder of several community initiatives:
His vision is to help Malaysians, from educators to entrepreneurs, thrive in the AI era through accessible, action-oriented learning.
Through AICoach.my and his training programs, Ricky continues to make AI literacy part of every professional's skill set across Malaysia and beyond, transforming how people work and create value in the digital age.
Breaking down complex AI concepts into practical, actionable knowledge
Focus on measurable outcomes and real-world applications
Building inclusive environments where everyone can learn and grow