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Success Story: Karen Lee

From overwhelmed by compliance paperwork to strategic Company Secretary - how AI transformed daily workflows into efficient, automated systems

Karen Lee

From Paperwork Overwhelm to Strategic Automation

How AI transformed a Company Secretary's daily work

1

⚠️ The Challenge

As a Company Secretary, Karen was drowning in endless paperwork. Reviewing compliance documents, processing resolutions, and managing corporate communications consumed her days. She thought AI was too technical and far from her daily work - something for engineers, not administrative professionals.

2

The Transformation

The AI Coaching Program explained AI in simple, practical terms she could use immediately. Karen learned to build custom GPTs for SSM compliance documents, create AI workflows to process and summarize company documents, and automate prompt generation for corporate communications. Step-by-step lessons made the learning process enjoyable and accessible.

3

🎯 The Results

Karen combined multiple AI tools into a structured system handling everything from scheduling to document creation. She saved significant manual work, improved accuracy across documents, and most importantly - transitioned from routine tasks to strategic work. She now focuses on what truly matters: delivering better solutions to clients.

My AI Story

Karen Lee's journey with AI coaching

I used to feel overwhelmed by the amount of paperwork in my job as a Company Secretary. The repetitive tasks, especially reviewing compliance documents, felt endless. When I first heard about AI, I thought it was something too technical and far from my daily work. But I wanted a way to make my job easier and more efficient.

Joining the AI Coaching Program changed everything. The training explained AI in simple and practical terms that I could use right away. I learned how to automate routine tasks and speed up the preparation of resolutions. With Ricky and Li Hong's step-by-step lessons made the learning process easy to follow and even enjoyable.

With these new skills, I started building AI projects that transformed my daily work. Using ChatGPT, I created custom GPTs to help me understand the many compliance documents on the SSM website, which allowed me to give better solutions to clients. I also built an AI workflow to process company documents and generate summaries, which saved a lot of manual work.

I created automated prompts to draft compliance documents and corporate communications, helping me maintain consistency and accuracy. Most importantly, I combined several AI tools into a structured system that could handle tasks from scheduling to document creation. This allowed me to focus more on strategic work instead of routine tasks.

AI has made a huge difference in my job. I have saved time, improved accuracy, and increased the quality of my work. I am now excited to continue building AI workflows that can help other company secretaries and administrative professionals work more efficiently. I also want to keep learning more advanced AI skills to handle complex tasks and share what I learn with others. You do not need to be a tech expert to use AI. It is a practical tool that helps us work smarter and focus on what truly matters.